Latest Reviews

Pete's Cycle Co.

Review Rating: 4.81 out of 5 with 308 user reviews
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5 out of 5 stars

Outstanding Service Department

By Robert S. on August 22, 2016

Baltimore , MD | Service Department

I can't say enough to give praise to Shawn no matter the problem big or small he always take care of my bike. The techs in the shop some of the best ive seen will be going to Pete's for years to come
5 out of 5 stars

By Michael K. on July 26, 2016

Baltimore, MD | General Department

All the staff weather I am buying a new motor cycle , service or getting parts are exstreamly helpful and friendly . Everyone is very knologiable and adds value to your desisions . I enjoy dealing with the team at Pete's .
5 out of 5 stars

New tires installed

By Joe A. on July 23, 2016

Baltimore , MD | Service Department

I recently had new tires installed on my Suzuki V-Strom. Easy to setup an appointment in advance. Tires were quickly mounted and balanced, and I received a phone call that my bike was ready to be picked up, as promised. I just dropped off my bike today to have hand guards, back off lighting and an air horn installed. I expect the good service work I always get from them, and no surprises. I am a lifelong customer.
1 out of 5 stars

Didnt fix scooter

By Michael K. on July 20, 2016

Baltimore, MD | Service Department

Brought in a 2006 Yamaha Majesty that had a redlining issue, blowby and needed a speed sensor replaced. Long story short after $1,700 and six months they only fixed a speed sensor and swore that the other work they had performed fixed my other issues. When I got the bike back it did not run correctly, there is still Blowby which they blamed on the oil being overfilled which I found hilarious because they are responsible for the oil in the bike. Took it back and they swear there is no problem with it and refused to work on it unless I can provide evidence that it has this issue even though that's what I paid them to do. In the process of them having the bike they also damaged at the time I noticed three parts of the bike later on I discovered there are at least seven pieces that were either damaged chipped scratched or completely broken that I have had to pay for out of my own pocket and replace. I will never do business with the service department of the Baltimore Petes Cycles store ever again. The way I look at it as I paid for them to find the problem and for the work they did I overpaid by about $1,300. Shame the old service manager is not there anymore.
5 out of 5 stars

By Andreson T. on July 18, 2016

Baltimore, MD | New Sales Department

There were great did a good job with everthing
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